Chats Not Loading
Fix the Kraya extension when WhatsApp Web chats do not load.
You can follow the steps below.
Step 1
Click the 3-dot menu in the top-right corner.
Step 2
Click Extensions → Manage Extensions.
Step 3
Click Remove to remove the Kraya Extension for now.
Step 4
Click on the two dots next to web.whatsapp.com to open Site settings.
Step 5
Click on Cookies and site data → On device site data.
Step 6
Delete all the data and click Done.
Then refresh your page and login again to web.whatsapp.com.
Step 7
Go back to your Kraya dashboard at https://kraya-ai.com/dashboard.
Click on Get Extension to go to the Chrome Webstore and install the Kraya Extension again.
Then refresh your web.whatsapp.com page.
Step 8
Click on Login and enter your username and password to get access to your account.
Step 9
Your Kraya Extension is now ready to use.