Kraya-AI Docs
Getting Started

Quickstart

Get your first AI-qualified lead running in about five minutes.

This walks you through the shortest path from zero to "a lead messages us and the AI replies intelligently." About five minutes if you already have a Kraya account.

Before you start

You need:

  • A Kraya account (request access at kraya-ai.com).
  • A WhatsApp number you can log into web.whatsapp.com with — either your personal business number or a WhatsApp Business API number.
  • Google Chrome on a laptop that stays online during business hours.

Step 1 — Install the Chrome Extension

  1. Sign in to the Kraya Dashboard.
  2. Click Get Extension in the top bar.
  3. Click Add to Chrome on the Chrome Web Store page.

See Chrome Extension for the full install walkthrough.

Step 2 — Connect WhatsApp Web

  1. Open web.whatsapp.com and scan the QR code with your phone.
  2. The Kraya sidebar opens automatically on the right.
  3. If it doesn't appear, refresh the tab once.

Step 3 — Set your AI Knowledge Base

  1. In the sidebar, open Global Settings → AI Knowledge Base.
  2. Paste your business context (what you sell, who your customers are, typical questions).
  3. Under What questions should the AI ask your leads before qualifying them?, write 3–5 short discovery questions. Start with a welcome line:
Always start with the welcome message below,
Welcome Message: Hi! Thanks for reaching out. I'll ask a few quick questions to help you better.

Q1: What are you looking for?
Q2: When do you need it by?
Q3: What's your approximate budget?

See AI Qualification for deeper setup patterns, including per-audience branching and option-wise replies.

Step 4 — Turn on AI Auto-Reply

  1. In Global Settings, toggle AI Auto-Reply to ON.
  2. Confirm the stage-level AI toggle is ON for New Lead (required for auto-qualification).

Step 5 — Send yourself a test

Message the connected WhatsApp number from a second phone with "Hi". Within seconds:

  • You should see the AI's welcome + Q1 reply arrive.
  • The lead appears in your Kraya Dashboard under the New Lead stage.
  • The conversation is logged in both the extension sidebar and the dashboard.

What to do next

Set up Auto Followups

Nudge leads who go quiet over several days.

Connect a lead source

Google Sheets, Meta Lead Ads, IndiaMART, and more.

Build your first pipeline

Organize leads by stage and pipeline.

AI not replying?

11-step checklist to restore AI replies.

Introduction

What Kraya is, who it's for, and how the pieces fit together.

AI Qualification

How Kraya engages every new lead, asks the right questions, and hands serious prospects to your team.

On this page

Before you startStep 1 — Install the Chrome ExtensionStep 2 — Connect WhatsApp WebStep 3 — Set your AI Knowledge BaseStep 4 — Turn on AI Auto-ReplyStep 5 — Send yourself a testWhat to do next